8-1-17 this is one of the best "hole in wall" bars in the U.S. Great drinks - great service - great hand made burgers - great bar! If you're coming for rally, or whatever else, it's worth it to stay in the town of Wall for a night or two just to hang out with the locals, the fellow travelers, and the really cool bartenders. Greetings from Davenport Iowa guys! Thanks for making us feel like family! Cheers!
The place was dirty and the tablecloths and chairs were very sticky feeling. The place was buzzing with flies. All of the dinners our party ordered came with salads, but they were never mentioned by the waitress. Those who didn't specifically ask for them didn't get them. I watched our waitress make our salads from the open buffet bar and bring them to us. (You can order from the menu or eat at the buffet here. We chose menu because the buffet looked terrible.) She made our salads while bare-handed - no gloves or anything. I ordered mac & cheese for my little girl and when it came, it was just a smallish serving of boxed Kraft mac & cheese. Our food came much too quickly for it to have been cooked fresh. I ordered chicken strips and they came out dark brown. They had clearly been sitting under a lamp waiting for quite awhile. The fries were soggy. The water tasted like soap (at least that means that they washed the cups, maybe). We were offered no dipping sauces with our chicken strips and our waitress never checked on us until AFTER most of us were done eating, so asking for dipping sauce would have been a mute point. We sat directly under a doorbell that was mounted to the wall and would ring multiple times presumably when a waitress had food up - no discrete buzzers on belts for this place! The food was very overpriced for both the quantity AND quality we received, not to mention the almost nonexistent service. Although we were a party with several different, separate adults, we received our ticket all together. One ticket for us all. We had to flag the waitress down and ask for them to be separated. The toilet was full of paper with smudges on the seat. The whole place looked and felt dirty and sticky. We are probably all going to go home and die from food poisoning and general filth.
Seriously not impressed at all! Waitress only came to our table 3 times(to take order, give food, and give bill) all over 20 minutes apart. They had no desert and we saw at least 5 groups of people walk out as there was basically no service. Food was not very good. Salad bar small. You could hardly understand the waitress and she was not very informed on food. I would never recommend this
Pretty much everything about my experience at this restaurant was remarkably negative. The only positive experience was talking to the greeter (a lady from Russia) who was very pleasant and helpful.
We stopped in Wall South Dakota after a week on the road headed to Badlands. The place is a bar a little worn but the service was more than good. The Bartender was also serving and was very attentive even though one could tell he was swamped. Food was the best we had on the road. Piping hot and perfectly cooked. Honestly by looking at the place we didn't expect anything special but my son was starving and we are very grateful for there hospitality.
I just read through some of the other guests’ comments about this restaurant, and I generally concur with most reviews. I notice that the owner (or his representative) responds to most comments provided by patrons. I think that is a great business practice; however, if I were getting this many negative reviews, I would not spend my time responding to those comments online. Instead, I would use those comments to make my business better. Having been at the restaurant last week, however, it appears none of these issues have been addressed. As the old saying goes, “get bitter, or get better.” I sincerely hope the restaurant chooses the latter; it is situated in a great little town with a lot to offer.
Cactus Cafe Lounge is a US Bar based in Wall, South Dakota. Cactus Cafe Lounge is located at 519 Main St, Wall, SD 57790, USA.
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